Shipping Policy

At ZsTimes, we prioritize timely delivery and transparency. Below are the details of our shipping process:

1.Order Processing

  • Orders are processed within 2–3 business days (excluding weekends and public holidays) after confirmation.

  • You will receive a shipping confirmation via email or WhatsApp with tracking details once your order is dispatched.

2. Domestic Shipping

  • Free Nationwide Delivery: Enjoy free shipping to all cities across Pakistan.

  • Additional shipping costs (if applicable for special services) will be calculated and displayed at checkout.

3.Tracking Your Order

  • Track your package using the tracking number provided in your shipping confirmation (SMS, email, or WhatsApp).

  • Allow 24 hours for tracking information to update after dispatch.

  • If your order does not arrive within 4 days of shipping confirmation, contact us at:

Email: zstimesoffical@gmail.com
Call/WhatsApp: 0318-637753

4.Damaged or Incorrect Items

  • Inspect your order immediately upon delivery.

  • If items arrive damaged or incorrect, contact us immediately with:

    • Order number

    • Photos of the issue

Email: zstimesoffical@gmail.com
Call/WhatsApp: 0318-637753

We will resolve the matter promptly.

5.  Returns & Exchanges

  • For eligibility and instructions, review our Return & Exchange Policy.

  • Returns must be initiated within 7 days of delivery.

  • Refunds exclude original shipping fees and include a 10% handling fee.

6.Contact Us

For any questions or concerns about shipping:

Email: zstimesoffical@gmail.com
Phone/WhatsApp: 0318-637753

Note: Delivery timelines may vary slightly due to unforeseen logistical delays. ZsTimes is not liable for delays caused by third-party carriers.